People need auto repair shops to perform maintenance and repairs on their vehicles. But that doesn’t necessarily mean that they trust them. According to one survey that was conducted a few years ago, roughly two-thirds of people say that they don’t trust auto repair shops for one reason or another. And this sometimes deters people from seeking auto repair in Rockville, MD and other parts of the country. Take a look at some of the top reasons why people say they don’t trust auto repair shops below.
They think auto repair shops recommend services that aren’t always necessary.
When people bring their cars into an auto repair shop, they expect for a mechanic to tell them about any necessary maintenance that needs to be done or any important repairs that must be made. But some of them are under the impression that mechanics will often recommend services that aren’t actually needed. They feel as though they’re paying for services that don’t help them in a huge way.
They accuse auto repair shops of overcharging them for their services.
A good auto repair shop won’t ever fix a person’s car without checking with them about whether or not they want to have a repair made. People need to approve services before they’re rendered. But that doesn’t stop some of these people from feeling like their auto repair shop overcharged them for the services they delivered. People don’t always trust that their auto repair shops are giving them a fair price.
They suspect auto repair shops might not be doing work the right way when performing services.
Most people don’t stick around for hours on end watching a Rockville, MD mechanic work on their car. So there’s no surefire way for them to know if a mechanic made a repair or performed a service the right way. As a result, some people suspect that their mechanics aren’t doing car repair jobs properly and distrust them due to it. They accuse their mechanics of not taking the necessary steps to improve the condition of their cars.
They believe mechanics sometimes miss major red flags when it comes to their cars.
As we mentioned earlier, there are some people who don’t trust mechanics because of all the unnecessary services they recommend. But some people also don’t trust them because they think mechanics don’t recommend enough services at times. They’ll be forced to deal with a major car repair and wonder why their mechanic didn’t alert them to it sooner, even if that would have been pretty much impossible to do. It’s just one more thing that hurts the trust between a person and their mechanic.
Do you trust the Rockville, MD auto repair shop that you use now? If not, there is no reason for you to stick with them for their services. Give Preferred Automotive a chance to show you why you can trust us and our mechanics. Reach out to us at (301) 881-8530 today to arrange auto repair services or stop by 12356 Wilkins Ave, Rockville, MD 20852 and see us.