Call Us Today 301-881-8530

Preferred Automotive
12356 Wilkins Ave
Rockville, MD 20852
Call Us Today!
301-881-8530

Hours:
Mon-Fri: 7AM - 5PM
Sat-Sun: Closed

How You Can Help an Auto Repair Shop Diagnose a Car Problem

When you bring your car into a shop to have auto repair in Rockville, MD performed, you should avoid telling your mechanic that you know what’s wrong with your car. If you don’t have extensive formal training when it comes to working on cars, there’s a good chance you don’t know exactly what the issue is with it. But there are some things that you can do to help your auto repair shop get to the bottom of the issue at hand. Here is how you can help them to diagnose a car problem.

auto repair Rockville, MD
Take your car to an auto repair shop at the first sign of trouble.

Did your car just start making a strange sound when you have it in drive? Rather than turning the music up and ignoring it, it’s a good idea to bring your car in immediately to have a Rockville, MD mechanic look at it. The longer that you put off an auto repair, the more likely it is to get worse. Before long, there could a bunch of different parts in your car that have been affected by the original issue and diagnosing that issue can turn into a huge headache for your mechanic.


Steer clear of tinkering with your car yourself.

When you first notice trouble with your car, you might be tempted to pop the hood and see if you can figure out what’s wrong yourself. If you do this, you better be 100 percent sure you know what you’re doing. You could make a minor problem with your car worse if you try to repair it the wrong way. You can also make a mechanic apprehensive about working on your car since they won’t have any real way of knowing what damage you may have done to it yourself.


Be as descriptive as possible when explaining the issue with your car.

Once you arrive at an auto repair shop to have your car fixed, a mechanic will ask you one simple question: “What seems to be the problem?” It’s your job to do your best to explain what you’ve noticed about your car. Tell the mechanic if you’ve heard any weird sounds coming from your car or if it’s been driving funny as of late. The more information you can provide, the better your mechanic’s chances of finding the problem with your vehicle quickly.


Let a mechanic know if you’ve had any recent work done on your vehicle.

If your car was just in the shop, you should make sure that your mechanic knows about it. Whatever work you had done to it could be to blame for the issue you’re having now. You might also want to let your mechanic know the last time you had certain parts worked on. For example, if you’re hearing sounds from your brakes and you haven’t had your brake pads replaced in five years, that might be a logical first place for your mechanic to look for problems.

At Preferred Automotive, we work to diagnose issues with cars as fast as we can. We can usually pinpoint problems on our own, but we appreciate our customers letting us know as much information as possible when it comes to car troubles. Reach out to us at (301) 881-8530 today to schedule Rockville, MD car repairs or drive down to 12356 Wilkins Ave., Rockville, MD 20852 to have someone take a closer look at an issue you’ve been having.

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