Dealing with automotive issues is always stressful. It’s a time-consuming process to find the right place that offers the right services and has the time to service your vehicle. Unfortunately, many car and truck owners wait until there’s an issue to begin their search for the best Rockville, MD auto repair shop. This wastes valuable time and typically encourages the driver to choose quickly, instead of smartly.
Before car troubles strike, take the steps and time needed to find the right auto repair shop for you.
Step #1: Trust Word of Mouth
Your friends, family members, and coworkers will be happy to give you suggestions regarding where to take your vehicle—and where not to take your vehicle. Ask them to give you real reasons and examples of their experiences with specific, local shops so you can have a short list to check out for yourself.
Step #2: Shop Around
If you are in a rush to find a shop due to discolored exhaust or a smoking radiator, chances are you don’t have the time to do your due diligence and comparison shop. Before you find yourself in this predicament, carve out a few minutes a day to do some research and check out reputable mechanic shops.
Step #3: Get Online
Of course, your friends and family will steer you in the best direction they can, but they may not have experienced significant enough auto issues to give you good advice. Further, some mechanics aren’t equipped to work with all vehicle makes, so it’s best to jump online and check out reviews from locals in addition to consulting your social circle. A few things to remember during your online search:
- People like to complain; not every complaint is valid. Pay more attention to how many negative reviews there are and how respectfully the company responds to them.
- A reliable auto repair shop should have an established website.
- Look to see how long the company has been in business. A fair assumption is that a company with ethical practices will remain in business for several years and have a good rapport within the community.
Step #4: Remember that Cheaper is Not Always Better
It’s too easy to select the least expensive option. We all do it. But, when it comes to your vehicle and, subsequently your safety and money, focus on finding quality over saving a few dollars. Remember, the least expensive rate may not always be the best deal; likewise, the costliest might not offer the best level of service.
Step #5: Learn the Lingo
Mechanics are often guilty of speaking their own language to clients who are unfamiliar with certain terms, labels, etc. If something doesn’t make sense, ask for clarification. It’s your vehicle—you should understand what’s going on with it.
There’s no need to wait until a huge issue arises with your car or truck before finding the right Rockville, MD auto repair shop. Here, the experts at Preferred Automotive want to earn your lifelong business. Call us with any questions you may have regarding services for your vehicle at (301) 881-8530 or stop in and see us at 12356 Wilkins Ave., Rockville, MD 20852.