5 Questions You Should Ask Before a Trip to an Auto Repair Shop

Rockville, MD repair shop
Is your vehicle in serious need of service or repair? Then a trip to a Rockville, MD auto repair shop is exactly what you need. It’ll get your car fixed and back on the road in no time.  

But before you bring your vehicle to a repair shop, it’s important to ask a few questions to make sure your car is going to be in the right hands. Take a look at 5 questions you should ask before you take a trip to an auto repair shop below.  

“Who is going to be working on my car, and are they certified to do it?” 

A reputable Rockville, MD repair shop will be able to tell you exactly who will be working on your car when you bring it in for service. They’ll also be able to prove to you that the mechanic is certified and has the proper training to work on your vehicle. If, for whatever reason, a shop is unwilling to tell you who will be working on your car or unwilling to show you their credentials, it might be a good idea to take your car elsewhere.  

“Which services are going to be performed?” 

Some auto repair shops will attempt to upsell you and provide you with services that you didn’t necessarily ask for in the beginning. You’re allowed to politely decline them if you so choose. You’re also allowed to check in with a shop before any services are performed to make sure you’re on the same page with them as far as the services they’re preparing to provide. The last thing you want is for a miscommunication to lead to a mechanic doing more work on your car than you were expecting.  

“Will I receive a warranty on the services?” 

Not all auto repair shops are willing to provide customers with a warranty on the services that are performed. Ideally, you should find a shop that stands behind their work and that promises to come back and fix any issues that pop up in the near future. Those shops that offer warranties are often more likely to get the job done right the first time.  

“Will I be able to see the problem with my car before a repair is made?” 

If you’re not sure if a mechanic is giving you the whole story with regards to what’s wrong with your vehicle, ask a repair shop if they’d be willing to show you exactly what needs to be fixed. Most mechanics don’t have a problem bringing a customer back to the garage to give them a peek under the hood at what they’re seeing.  

“How long is my car going to have to be in the repair shop?” 

You want to get back behind the wheel of your car sooner rather than later. Ask a repair shop to estimate how long it’s going to take to fix your car. They should be able to tell you if it’s going to take longer than a few days so you can plan accordingly.  

Do you have any other questions you would like to ask before you have an auto repair in Rockville, MD made? Preferred Automotive would be happy to provide you with answers. Give us a call at (301) 881-8530 today or stop by and see us at 12356 Wilkins Ave, Rockville, MD 20852. 

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