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Preferred Automotive
12356 Wilkins Ave
Rockville, MD 20852
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4 Ways You’ll Know an Auto Repair Shop Is Right For You

Did you know that there are more than 225,000 auto repair shops in the U.S. today? That means that you shouldn’t have any trouble tracking down an auto repair shop in Rockville, MD the next time you need one. But finding a great auto repair shop? That’s not always as easy.  

Before you take your vehicle to an auto repair shop, you should make sure you trust them. You should also make sure they have the qualifications to work on your car. But maybe above all else, you should make sure that they make you feel comfortable from the moment you pick up the phone and call them. Here are 4 ways you’ll know an auto repair shop is right for you. 

 auto repair in Rockville, MD

They’ll take the time to listen to the problem you’re having with your car. 

When you call an auto repair shop and let them know that you need to have Rockville, MD auto repair done, the first thing they should do is ask you what the problem is. Then, they should sit back and…listen! You would be surprised by how many auto repair shops automatically jump to conclusions and try to diagnose a car problem before they even hear what a vehicle owner has to say. But a good repair shop will allow you to explain your problem in full so that they can get a better understanding of what the problem might be. 


They’ll suggest some of the issues that could be causing your car problems. 

Without looking at your vehicle, there’s really no way an auto repair shop can tell you what’s wrong with it. But based on what you tell them, they should be able to suggest some of the issues that could be at the root of your problem. For example, if you’re hearing a certain sound when you turn the key to start your car, an auto repair shop should have an idea of what that sound means. If they don’t have the slightest clue what’s wrong, it could be an indication that they’re not experienced enough when it comes to auto repair. 


They’ll let you know exactly what they’ll do to diagnose the main issue. 

After an auto repair shop suggests some of the issues that could be affecting your car, they should walk you through what will happen next with your vehicle. In some cases, it might need to stay in the shop for a day until a mechanic can look at it. In others, a mechanic might be able to look at your car on the spot. But whatever the case, an auto repair shop should clearly explain what steps they’ll take to diagnose your car problem. 


They’ll provide you with a detailed quote prior to making any repairs. 

At the end of all this, an auto repair shop should know what’s wrong with your vehicle and what needs to be done to fix it. They should also be able to set you up with a detailed quote that lays out how much it’ll cost you to complete auto repair through them. From there, it’ll be up to you to decide if you want to make repairs. But you shouldn’t do it until you have a quote in your hands so that you can make an informed decision. 


At Preferred Automotive, we welcome the opportunity to show you why we’re the right auto repair shop for you. We’ll have a Rockville, MD mechanic inspect your car to see what’s wrong with it the next time you need auto repair. Contact us at (301) 881-8530 today to schedule an appointment or stop in and speak with us at 12356 Wilkins Ave., Rockville, MD 20852. 

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