Our Customers

Here are just a few of the things our valued customers are saying about us...

I have had the pleasure of taking my cars to Preferred Automotive in Rockville for over 10 years. The service is outstanding and the customer service from everybody in the shop is excellent. They always make feel like I'm their only customer by taking their time to listen to me and following up personally. They take into account that I drive at least 90 miles a day (round-trip) from work when they service my cars by proactively taking the time to check EVERYTHING in an effort to make sure I am informed of possible upcoming issues. As long as they are around, I will continue to go to Preferred!

- S. Farran (Yelp.com)

Very helpful, honest and reliable. I would recommend Preferred Auto to anyone. I found them by accident when my car croaked on Rockville Pike during rush hour. The Town truck driver said they were listed as a AAA certified shop. I didn't know what to expect. I was so relieved when I got there and they explained everything in detail and gave me options.

Very positive experience. The prices are competitive and they appear to be way more knowledgeable than the jiffy chains. I will definitely use them for routine maintenance.

- Karin B. (Yelp.com)

I have been using Preferred Automotive for over 4 years for my oil changes, car maintenance, etc. Between my husband and I, we've brought 3 cars to Preferred Automotive because of our complete confidence in their work! They were originally recommended to me by one of my patients, and I also, in turn, am constantly referring them to everyone I know.I would recommend bringing your car in for a check up. Even if it has recently been serviced. Your car will be better than ever. The personal interaction and customer care philosophy is something I have never ever experienced at a mechanic before.Take your car to Preferred Automotive. You will be happy you did.

- Dr. Kat K. (InsiderPages.com)

Preferred is the best. Not just because they are efficient and friendly but because they are ultra honest.

I took my car in and they told me about a warranty that just expired from the dealership. They told me I should first go back to dealership and see if they would honor that warranty even though it was a couple months old. They did and I saved multiple thousands of dollars. I would have never known about this if it weren't for Preferred Auto. They have earned my business for a lifetime. Since then I have gotten a ton of work done on a couple different cars. Each time it went off without a hitch.

- Gary W. (InsiderPages.com)

My family used this place for years for a variety of makes and models of cars. They are always very friendly and provided good service. The prices were always fair as well.

- Regina G. (InsiderPages.com)